Effective Date: 01/08/2024

1. Introduction

Aigenle.com (“we”, “us”, or “our”) is committed to protecting the privacy of our clients and users, and we comply with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website aigenle.com (the “Site”) or engage our services for business process automation. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following data about you:

2.1 Personal Data

We may collect personal data from you, including but not limited to:

• Identity Data: Includes first name, last name, username or similar identifier.
• Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
• Transaction Data: Includes details about payments to and from you and other details of services you have purchased from us.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

2.2 Special Categories of Personal Data

We do not intentionally collect any special categories of personal data about you (e.g., details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). If we ever need to collect such data, we will ensure that we have a lawful basis to do so.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

3.1 Performance of Contract: To provide the services you have requested from us, including the creation and management of business process automation solutions.

3.2 Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This may include managing our relationship with you, improving our services, and conducting marketing.

3.3 Legal Compliance: Where we need to comply with a legal obligation.

3.4 Consent: Where you have provided your consent to receive marketing communications, which you may withdraw at any time.

4. Disclosure of Your Personal Data

We may share your personal data with the following categories of third parties for the purposes set out in Section 3:

4.1 Service Providers: We may share your data with service providers who help us provide our services, such as payment processors, IT service providers, and marketing companies.

4.2 Professional Advisors: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

4.3 Regulatory Authorities: We may disclose your personal data to government bodies or law enforcement agencies if required by law.

4.4 Business Transfers: If we sell, merge, or transfer our business, we may share your personal data with the buyer or transferee as part of that transaction.

5. International Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. Where we transfer your personal data to countries outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process your personal data.

8. Your Legal Rights

Under the GDPR, you have the right to:

• Access Your Data: Request access to your personal data.
• Rectification: Request correction of the personal data we hold about you.
• Erasure: Request the deletion of your personal data where there is no good reason for us continuing to process it.
• Restriction of Processing: Request restriction of processing of your personal data.
• Data Portability: Request the transfer of your personal data to you or to a third party.
• Object to Processing: Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party).
• Withdraw Consent: Withdraw your consent where we are relying on consent to process your personal data.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: office@aigenle.com

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the “Effective Date” at the top of this policy, and in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).